Due to the holiday season, we are experiencing long wait times in our call center. We have dedicated staff working hard to assist everyone in the community. In an effort to minimize wait times, please consider the following:
- For emergencies, please call 714-935-6848 for assistance.
- If it is not an emergency, please visit our website anytime at www.ocpetinfo.com for ways you can connect with OCAC and support pets in our community.
- For non-emergency phone assistance, we recommend calling Wednesday – Saturday when the volume of calls is lighter and average wait time is shorter.
- Our online pet licensing option is available 24/7 at www.ocpetinfo.com under the License tab, or you can click here to visit the Pet Licensing and License Renewal Form page directly. If you need assistance with your person ID or pet tag number, please email acslicensing@occr.ocgov.com.
