The complainant must first initiate a complaint in writing or online, under penalty of perjury, by submitting a completed Barking Dog or Animal Nuisance Complaint Form to OC Animal Care.
Written complaint forms may be submitted in the following ways:
E-mail: barkingdogdesk@occr.ocgov.com
Fax: (714) 259-1088
Mail: OC Animal Care
Barking Dog/Animal Nuisance Program
1630 Victory Road, Tustin, CA 92782
*Initial complaints cannot be submitted over the phone.
Once the complaint has been processed, an Animal Control Public Education Officer (PEO) will attempt to contact the owner or responsible person to explain the Barking Dog or Animal Nuisance complaint process and to help resolve the situation. Please note these notices are being sent in-house and we allow 3 business days for the notice to reach the animal owner.
The notice will give the owner or responsible person ten (10) days to resolve the situation. Many complaints received are resolved after the delivery of the courtesy notice and do not escalate to the issuance of a citation. Be advised, OCAC does not provide identifying information of the complainant at the first step in the process.
The COURTESY NOTICE is NOT a citation and is only meant to advise the responsible person of the complaint and of the ten (10) day period allowed to resolve the issue.