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County of Orange > OC Community Resources > OC Animal Care

 

Contact us by E-Mail

Address
561 The City Drive South
Orange, CA 92868
Map

Animal Control Services 24/7
Call Center Hours
8:00am-5:00pm daily

(714) 935-6848
(949) 249-5160
5:00pm-8:00am nightly
(714) 935-7158

Animal Care Center Hours
10am-5pm Daily
10am-7pm Wed

(closed holidays)
Care Center Front Gate
Receiving hours 7am-11pm

Stray animals accepted
Owner surrender animals accepted
Animals redeemed with current license

Licensing Office Hours
8:00am-5:00pm M-F

Fax (714) 935-6373

Online Pet Database
Adopt-A-Pet and Lost & Found animals are updated every 30 minutes

 

Nuisance Complaint Procedure
OC Animal Care

The Nuisance Animal Procedure* may be used if you reside in the following cities:

  • Aliso Viejo

* This procedure also applies to animals other than barking dogs in all 19 cities serviced by Orange County OC Animal Care.

If you do not live in one of these cities, please see the Barking Dog Procedure

The legal definition of a nuisance animal is found in Orange County Codified Ordinance 4-1-48:

“No person shall keep, maintain, or permit, either willfully or through failure to control, on any lot, parcel of land, or premises under his control any animal which by sound or cry shall disturb the peace and comfort of the inhabitants of the neighborhood or interfere with any person in the reasonable and comfortable enjoyment of life or property except noise on property used for agricultural purposes which is normally associated with animals on property used for such purposes.”

The entire process for the Nuisance Complaint Procedure is as follows:

·         You, as the reporting party, initiate the first complaint by mailing in the completed Nuisance Complaint Form (343k PDF) - Click here. If the owner’s dog is not currently licensed, an Animal Control Officer will contact the owner in person. If the dog is licensed, a postcard notifying the owner of the complaint is sent.

about downloading files

·         If after 10 days the nuisance violation continues, you must file a second complaint with OCAC through Field Services Operations.  If Operations is not contacted within 90 days of the initial complaint, the file will be purged.  Upon second complaint, the dog owner is given 14 days to resolve the violation.    

·         If the situation still exists after the 14-day period, you must file a third complaint with OCAC through Field Services Operations. At the third complaint, you will be mailed a Nuisance Statement Form, including a sample statement form and directions for completion of the form. This completed form, when returned to OCAC, is used to document the history of the situation.

·        Once the Nuisance Statement Form is received, OCAC will issue a Notice to Abate (final warning) to the nuisance animal owner.  After this notice is hand delivered to the owner by an Animal Control Officer, the owner is given 15 days to remedy the nuisance violation.

·         If the problem remains unsolved after the 15 days, the complainant must again contact Field Services Operations and request a petition packet (legal evidence).  The complainant then has 45 days to complete the packet and return it to OCAC.       

·         Once all information is received, reviewed and deemed complete, OCAC will forward it to either the Orange County District Attorney or the City Attorney with a request for a criminal complaint.  The action taken by either the District Attorney or City Attorney will be based upon the information that is supplied by the complaining party.  

The ultimate resolution of a complaint in court occurs only after all the steps have been filed.  The process is lengthy, but required if the case proceeds to court.  Information of the complaining party will be kept confidential until the case is heard in court. 

For further questions or information about the Nuisance Complaint Procedure, please contact Field Services Operations

Hours of operation:
7:30am to 3:30pm Monday - Friday
(714) 935-6942
(714) 935-7699 FAX